Job Information
Ascension Health Strategic Account Management Specialist in Round Rock, Texas
Details
Department: Relationship and Demand Management
Schedule: Monday - Friday, 8 hour shift
Location: Austin, TX
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.
Responsibilities
Portfolio Management: Ensures the project portfolio is accurate and up to date for assigned initiatives. Work with PMs and stakeholders as the voice of the customer. Identify, communicate and mitigate risks. Communicate and remove barriers to project success.
Governance: Partners with hospital executives on technology ideation, vetting and decision making. Demonstrates a strong command of the hospital’s clinical and business plans and understands how they intersect with our technology services.
Escalations and Problem Resolution: Serves as the primary point for the hospital partners and team members to escalate technology problems with projects and routine operations. Skilled in independently assessing issues and owning the engagement of the appropriate stakeholders to resolution. Communicate issue status and resolution to hospital stakeholders.
Expert Advising: Serves as an expert advisor for technology solutions to support strategic initiatives/goals.
Relationship Management (market): Develop and maintain strong relationships with hospital and market leaders at all levels. Create relationships where the hospital partners consider the Account Manager their primary point of contact for any technology interests and challenges.
Relationship Management (Ascension Technologies): Develop a network of trust based relationships with peers throughout the larger AT organization with whomever is needed to directly engage to explore opportunities and overcome challenges.
Team Culture: Contribute to a culture of accountability and collaborative problem solving. Approach work in a way that demonstrates a "we" culture. Assume “best intentions” of others. Lead by example.
Requirements
Education:
- High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
Additional Preferences
No additional preferences.
Why Join Our Team
When you join Ascension, you join a team of over 134,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)