Ascension Health Customer Service Representative in Sterling Heights, Michigan

We Are Hiring

Customer Service Representative - ACO Member Svcs 003 - FT Days - US Health Holdings/ABS - Sterling Heights, MI

Why Join Ascension?

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As the largest non-profit health system in the U.S. and the world’s largest Catholic health system, Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. In FY2017, Ascension provided more than $1.8 billion in care of persons living in poverty and other community benefit programs. Ascension includes approximately 165,000 associates and 34,000 aligned providers. Ascension’s Healthcare Division operates more than 2,600 sites of care – including 153 hospitals and more than 50 senior living facilities – in 22 states and the District of Columbia, while its Solutions Division provides a variety of services and solutions including physician practice management, venture capital investing, investment management, biomedical engineering, facilities management, clinical care management, information services, risk management, and contracting through Ascension’s own group purchasing organization.

What You Will Do

As an Associate with Ascension, you will have the opportunity to performa variety of customer service functions.

You will:

  • Handlecustomer service inquiries and problems.

  • Usesystems for tracking, information gathering, or troubleshooting.

  • Respondto inquiries and may refer customers to secondary sources.

  • Maintainrecords as appropriate.

What You Will Need

Education:

  • High School degree or equivalent required.

  • Associate's degree or Technical degree in a related field, preferred or combination of High School degree and related experience.

Equal Employment Opportunity

Ascension Health is an EEO/AA employer: M/F/Disabled/Vet. For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf”

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

Ascension Health participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site)

REQNUMBER: 287096-1A